Compliance & Quality
Taiga stands for 100% sustainability and 100% transparency in e-commerce. Through our entrepreneurial activities, we are committed to sustainably leading the health of our planet and all those who live on it into a green future. To this end, the decisions we make for our material and business processes are guided by clearly formulated values. All our partners and service providers must also agree to act in accordance with our ethical standards. We want our suppliers to share our commitment to responsible and sustainable operations and practices.
Of course, sustainability plays a central role, especially in our products. Since we attach great importance to transparency, we have developed clearly defined sustainability criteria. In order to obtain a holistic picture of the sustainability of the products, we explicitly ensure that our sustainability criteria consider the environmental impact throughout the entire product life cycle.
These are our sustainability criteria for products:
Sustainability starts with the materials. That's why when rating for this criterion, we look closely at whether the product is made from natural or recycled materials and whether it is petroleum- or plastic-free. We also look at whether the materials are locally and organically grown.
Manufacturing is an essential step in the life cycle of a product. This includes whether a product is manufactured without animal testing or the use of critical substances such as genetically modified plants or palm oil. We also take a close look at whether it is free of pollutants that are harmful to the environment and health, is produced locally as well as CO2-neutral production and which social standards are in place.
The packaging of a product has a great impact on the environment. If the product has packaging, we therefore carefully check whether it is made of recycled materials and/or is itself recyclable. Plastic-free packaging and packaging that can be returned to a reusable system or that stands out due to particularly intelligent and sustainable packaging design also score better with us.
A product also has an impact on the environment during its use. That's why we look at whether you can save resources such as energy, water or material with the product. It is also important to us whether a product is repairable, durable and/or refillable.
A major challenge for sustainability is the integration of products into the biological and technical cycle. It is important here whether a product is recyclable, biodegradable, or can be composted industrially or at home. We also consider it positive if the manufacturer offers a take-back system for the product and transfers it back into the cycle itself.
Our Code of Conduct contains important guidelines on social and environmental standards, business relationships and the whistleblower system, as well as compliance with the Code of Conduct.
- Compliance with laws and regulations
We expect all applicable laws and regulations to be respected and followed. We would like to emphasize that this also applies to the recognized guidelines and rules of conduct of the respective cultures and countries in which our business partners and Taiga operate. Fundamentally, we expect our business partners, as well as ourselves, to establish and maintain a system for monitoring compliance with these laws, rules and regulations.
- Social standards
Social commitment and respect for human dignity and rights are the basis for sustainable corporate action. This includes not only the legal provisions prohibiting child and forced labor, but also, for example, fair working conditions, health protection or equal opportunities and non-discrimination.
- Environmental standards
High environmental standards for the protection of nature and ecosystems are a central component of our corporate philosophy. We expect all our business partners to take environmental protection seriously and to do their part to pave the way for a healthy world worth living in. In addition to environmental and climate protection, this includes the careful and prudent use of resources and materials.
- Business relations
Taiga expects business partners to act fairly and to comply with laws, especially regarding competition, corruption, bribery, money laundering, data protection and export controls. The use of minerals and metals in production should be done in a manner that respects and protects the peace, security and human rights of countries. In addition, confidential information of Taiga and third parties must be respected and protected.
- Whistleblower system
In order to limit possible violations of this Code of Conduct and to prevent future misconduct, we call upon every business partner, its employees or persons affected to report suspicious cases. For this purpose, business partners should either set up their own whistleblower system or join an industry-wide system. Reports can also be made directly to Taiga by email or phone. Our business partners are encouraged to inform their employees about the possibility of making a report. This is to minimize the consequences of violations of the Code and to avoid similar situations in the future.
- Compliance with the Code of Conduct
Compliance with the Code of Conduct by business partners is monitored by Taiga. In the event of violations of human rights or environmental obligations, business partners must take immediate action to end or minimize the situation. Violations adversely affect the business relationship and may result in termination without notice or withdrawal from the contract by Taiga.
You can read about the individual points in detail in our Code of Conduct read.
All other regulations and compliance standards that reflect our values can be downloaded via the following links: